Welcome to NXT GEN Vapes. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before placing an order or using our site.

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1. Introduction

1.1. These Terms of Service govern the use of the NXT GEN Vapes website (the “Website”) and the purchase of goods (“Products”) listed on the Website.

1.2. By using the Website, you agree to be legally bound by these terms, which may be updated or amended from time to time. Your continued use of the Website constitutes acceptance of any changes.

1.3. If you do not agree to these terms, please do not use the Website.

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2. Eligibility

2.1. You must be at least 18 years old to purchase products from our Website. By placing an order, you confirm that you meet this requirement.

2.2. Our products are intended for use by adult smokers as an alternative to smoking and are not suitable for children, pregnant or breastfeeding women, or individuals with health conditions.

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3. Products

3.1. Our products are provided “as is” and are not intended for use as nicotine replacement therapy or cessation devices.

3.2. All efforts are made to ensure that product descriptions and images on the Website are accurate. However, these are for illustrative purposes only, and actual products may vary slightly.

3.3. Stock availability is updated regularly but cannot be guaranteed at all times.

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4. Pricing and Payment

4.1. All prices are displayed in GBP and include VAT unless otherwise stated.

4.2. Payment methods accepted:

• Credit/Debit Cards
• PayPal
• Other offline payment methods as specified

4.3. We reserve the right to change prices at any time. Orders placed before a price change will be honoured at the original price.

4.4. Payment must be completed before orders are dispatched.

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5. Ordering

5.1. Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability.

5.2. A contract is formed when you receive a confirmation email stating your order has been dispatched.

5.3. Orders may be cancelled prior to receiving a dispatch confirmation by contacting nxtgenvapours@outlook.com.

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6. Delivery

6.1. Orders within the UK are shipped via Royal Mail or courier services. Free shipping is offered for orders over £30.

6.2. International orders may incur additional duties, taxes, or regulatory charges, which are the responsibility of the customer.

6.3. Estimated delivery times:

• UK: 1–3 working days
• Europe and Middle East: Varies by location

6.4. Delivery issues should be reported as follows:

• Royal Mail: After 15 days from dispatch
• Courier: Within 3 working days of dispatch

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7. Returns and Refunds

7.1. Returns are accepted for faulty items (e.g., batteries, clearomisers) within 7 days of receipt. Refer to our Return and Refund Policy for detailed instructions.

7.2. Hygiene-sensitive items (e.g., opened e-liquids) are non-returnable.

7.3. Refunds are issued in accordance with the conditions outlined in the Return and Refund Policy.

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8. Liability

8.1. We are not liable for:

• Losses caused by unauthorised access to our Website or services
• Damage caused by misuse of products
• Losses arising from internet issues, including viruses or malicious attacks

8.2. Nothing in these terms limits your rights under consumer protection laws.

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9. Privacy

9.1. We are committed to protecting your privacy. Please review our Privacy Policy for details on how your data is collected, stored, and used.

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10. Intellectual Property

10.1. All content on the Website, including text, images, and branding, is the property of NXT GEN Vapes and may not be used without prior written permission.

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11. Force Majeure

11.1. We are not liable for delays or failures caused by events outside our control, such as natural disasters, strikes, or government restrictions.

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12. Changes to Terms

12.1. We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the Website.

12.2. It is your responsibility to review the Terms periodically for updates.

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13. Governing Law

13.1. These Terms are governed by the laws of England and Wales.

13.2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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If you have any questions or concerns about these Terms of Service, please contact us at nxtgenvapours@outlook.com. Thank you for choosing NXT GEN Vapes!